Air Conditioner Warranty

To maintain the manufacturer's warranty on all air conditioners, the following must be undertaken:

  • Keep a copy of your invoice
  • Ensure your air conditioner installer is qualified and has a current refrigerant handling license
  • Ensure operation is as per manufacturer's operating instructions
  • Ensure the air inlet and outlet of the outdoor unit is kept clear of obstructions (dirt, leaves, plants)
  • Make sure that you have your domestic system serviced at least once per year
  • Ensure the condensate drain is kept clean
  • Replace exhausted batteries in remote control
  • If your system fails, contact the manufacturer without delay
  • If your system is at fault, do not operate the unit as it may cause further damage and void your warranty

For a warranty or fault service request, please contact our office:

 

Email:  sales@lawsonair.com.au     Phone:  07 3219 1817

 

 

OR for further information on manaufacturer warranty, please see details below:

 

Daikin Australia:

Customer Service - 1300 787 266

 

Domestic Systems - 5 Year Warranty Parts and Labour

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Commercial Systems - 12/36 Month Warranty Parts and Labour

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LG Electronics:

LG Support - 1300 542 273, 7am to 7pm AEST, Monday - Friday

 

5 Year Warranty Parts and Labour

More Information

 

 

Mitsubishi Electric:

Mitsubishi Electric Customer Support - 1300 164 508, 8am to 5pm AEST, Monday - Friday


Air Conditioners up to 18kW - 5 Year Warranty Parts and Labour

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Air Curtains - 12 Month Warranty Parts and Labour

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Jet Towels - 36 Month Warranty Parts and Labour

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Mitsubishi Heavy Industries:

Complete the form found here, or contact Mitsubishi Heavy Industries Warranty and Service Department on 1300 139 197

 

SR Range - 5 Year Parts and Labour

More Information

 

 

Toshiba:

Toshiba Service & Support National Hotline (Residential) - 13 26 65

 

5 Year Parts and Labour

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Fujitsu:

Fujitsu General Head Office - (02) 9922 2500

QLD Branch - (07) 3257 2800

VIC / TAS Branch - (03) 9543 5899

SA / NT Branch - (08) 8172 1180

WA Branch - (08) 9240 5877

 

5 Year Parts and Labour

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Panasonic:

Panasonic Customer Service - 132 600, 9:30am to 6pm AEST, Monday to Friday

 

5 Year Parts and Labour

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Samsung:

Samsung Customer Service Contact Center - 1300 362 603

 

5 Year Parts and Labour

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Carrier:

Carrier Service & Support National Hotline (Residential or Commercial) - 13 26 65

 

5 Year Parts and Labour

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Haier:

Haier Customer Service Contact Center - 1300 729 948

 

5 Year Parts and Labour

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Advantage Air (MyAir & MyLights):

Advantage Air Customer Service Contact Center -   1300 850 191

 

5 Year Parts only 

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